Central Heating Systems (Installation and Servicing) in Preston (Lancashire)
Walton Summit Centre
Monday to Friday: 9am - 5:30pm
Saturday to Sunday: Closed
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We are a family run, award-winning business and we have built our reputation through providing a 5* service
from start to finish installing over 1500 boilers a year.
With decades of experience between The Boiler People team, you'd struggle to find a better-qualified team
to handle your new boiler installation!
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A "dreaded" job, turned out to be a breeze! ☺️ I ABSOLUTELY HATE having work done on the house! ...I CANNOT stand disruption or inconvenience !!! I VERY rarely leave reviews either, but cannot praise The Boiler People enough. They were polite, efficient & knowledgeable. Anthony in the office explained everything to me, then James came to install the boiler. James was very polite, conscientious & MOST of all tidy & was SO patient, explaining everything to me. The whole process was a dream (even though I anticipated it to be a nightmare !!) & they turned up on time 🙂 Again, I dread having work done, but these guys were brilliant!
Astounding, professional, taking responsibility for the job and extremely courteous. They arrived, unfortunately (tongue in cheek) 10 minutes early… even in Fleetwood during the morning rush hour traffic! After a brief introduction and identification, it was explained intensively what was to take place. It was then left under the management of my elderly disabled mother who has limited walking ability, cancer and is on 16hrs oxygen. The initial task performed was the removal of the “ancient” Glow Worm boiler, associated “vipers nest” of pipework, water cistern tank, pump, flue, etcetera, and undertaken within 1-2 hours. The new Worcester Bosh Condenser Boiler was fitted in a professional timely manner, with new flue and insulated condenser pipe as described in the job profile. In fact, the condenser pipe was attached and fitted in accordance with the contours of the property and can’t visibly be seen. In addition, the pipe was extended over to my garden drain, once again very professional! The “Accy bricks” from the old flue were also replaced (I have several spare ones) and mortared in accordance with the view of the property and within the specified time frame explained to me. They were well-mannered all the time with my mother and.I offered a brew or snack of which was declined. However, in my absence they had the decency to brew up for my mother at her request and leave biscuits, prior to local care arriving. I feel this was considerate and outstanding! The job was completed within the arranged time limit, my elderly mother was at ease and the boiler is magnificent. The electrician arrived on agreed time the following day and everything was up and running less than 30 mins later. He went through the digital control function intensively even of which my 76-year mother could understand! I have had also aftercare visitation after 3 months to inspect the work and immediate and follow up phone messages from the company asking about the service provided and function of the new boiler. If I could rate this company and workforce out of 10 it would be 20!! As a former company owner in Nuclear and Chemical Engineering and ex-military veteran, I would have “poached” these lads in an instance as they are a credit. I have recommended their service within my community in Fleetwood as my neighbours and I live on the Esplanade. All I can really sum up is a massive thank you, as my perception of “bodge it and scarper” within today's contractors has left me “eating my words” and reviewing an outstanding working ethic I haven’t seen in a very long time.
Testimonials are added by the business owner and are not independently verified.