Review: Luke's Garage Southport

Luke's Garage has been maintaining our cars for years! They treat both the car and owner with respect and always explain what needs doing and how much it will cost. Female customers are never treated badly, as my sister-in-law tells me. Luke & Co never take advantage of a customer who doesn't understand cars. Also, they're very nice people!

Reviewed by Malcolm Chisholm on 30/07/2024

Review: Smiths TV

DO NOT BUY ANYTHING FROM SMITHS UNLESS YOU WANT TO WASTE YOUR MONEY AND BE ABUSED AS I HAVE BEEN. STEER WELL CLEAR In Sept 2020 I bought a brand new Hoover Tumble dryer and paid for a 5 year extended warranty on it from Smiths in Manchester Road, Southport. My previous 2 Tumble dryers (Bosch) were bought from Smiths in Burscough (same company). At the time of purchasing these machines Smiths told me that they should last many more years beyond the extended warranty of 5 years whilst pushing me into taking out the 5 year warranties just in case. Their warranties are with a company called Pacifica who Smiths refer to as "Retracare". Smiths claim that "Retracare" look after you in the event of a breakdown. Pacifica on their website claim to offer "same or next day repairs by fast reliable local engineers UK wide". This is a complete and utter lie. I paid Smiths in full for all machines, and 5 year extended warranties on all of them. All machines broke after 2 years, the latter a brand new Hoover Tumble dryer, broke after 3 years and Pacifica booked a repair engineer to come out 2 weeks later as of Nov 2nd 2023. Then they cancelled the engineer rescheduling for 16th November 23. Then 2 more appointments were cancelled. Not happy with Pacifica I phoned Smiths and asked them to help as I am an OAP suffering in the wake of being attacked in my home and left with a fractured hip, shoulder injury and arthrosis in all fingers on both hands and I am unsupported living alone. Peter who sold me the Hoover Machine via Smiths to my horror said "What do you expect from a cheap tumble dryer, yours is nearly 3 years old now and they are only meant to last 2 years". This was the opposite of his stance at the time of purchase when he said I was buying a good brand and it would last and told me that he could no nothing as the matter is for "Retracare/Pacifica" to deal with. I was far from impressed with his dismissive and audacious attitude of "I couldn't care less". I ended up reporting this to Trading Standards and having to pay an engineer to fix my machine and this cost me my whole weeks pension. Smiths were told by Trading Standards to compensate me, because Pacifica refunded me on the warranty leaving me to now pay for repairs going forward. Richard Kenyon from Smiths has refused to compensate me, despite promising to replace my tumble dryer and then withdrawing the offer when I paid for mine to be fixed as I could not do without my dryer any longer with laundry mounting high at home. He has left me feeling connect out of hard come by money and I will never buy anything from this awful company again and I warn you not to either. They are a bad company with no respect for their customers. Their attitude and service is diabolical and they should be prosecuted and closed down by Trading Standards for bad trading practice. Waste of money. Utter rip off.

Reviewed by Kaz Stevens on 13/12/2023

Review: Angus Taylor

Have used angus for years, a true gentleman. Can do anything with fur. Lovely guy, fascinating to talk to. Dod all my repairs when i bought & sold online. Hope he carries on for years to come!

Reviewed by Mike Duffy on 02/11/2023

Review: Oasis Family Leisure Centres

We miss the friendly staff,and game play was one big family in there 😢

Reviewed by Joanne Lock on 10/05/2023